QUALITY POLICY
Company management has defined its own quality policy:
- customers contentment is beyond than finance effect
- be ready to serve without unnecessary bureaucracy
- in every moment be ready to comply the predefined term to customers
- eliminate faults of previous contractors and in agreement
- with customer complete work up to the highest technical standards
- recommend to customers usage of quality equipment and products
- technically advice customers about advantages and disadvantages for every installed product
- cooperation with verified suppliers on the mutually contentment
- accomplish, hold and continually improve products quality regarding to client requirements, and constantly upgrading efficacy of Quality control system
- efficacy of Quality control system is direction for establishment and grading of quality aims under acquired plans
- understanding and propagation of this politics is management obligation
- towards permanently suitability of quality politics, management periodically grade (at least once on year) realization of this policy
- constantly raise services and products quality through training and professionally specializations of our employees
- give higher attention to disenable malfunctions in process than elimination after appearance
- Competition on market accomplish with this policy
Customers contentment, according with professional codes and ethics are the best awards for our business activity.
Contact us
ITEL d.o.o.
Kukuljevićeva 5
21000 SPLIT
Phone: +385 21 567 386
Fax: +385 21 567 387
e-mail: info@itel.com.hr

