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QUALITY POLICY

Company management has defined its own quality policy:

  • customers contentment is beyond than finance effect
  • be ready to serve without unnecessary bureaucracy
  • in every moment be ready to comply the predefined term to customers
  • eliminate faults of previous contractors and in agreement
  • with customer complete work up to the highest technical standards
  • recommend to customers usage of quality equipment and products
  • technically advice customers about advantages and disadvantages for every installed product
  • cooperation with verified suppliers on the mutually contentment
  • accomplish, hold and continually improve products quality regarding to client requirements, and constantly upgrading efficacy of Quality control system
  • efficacy of Quality control system is direction for establishment and grading of quality aims under acquired plans
  • understanding and propagation of this politics is management obligation
  • towards permanently suitability of quality politics, management periodically grade (at least once on year) realization of this policy
  • constantly raise services and products quality through training and professionally specializations of our employees
  • give higher attention to disenable malfunctions in process than elimination after appearance
  • Competition on market accomplish with this policy

Customers contentment, according with professional codes and ethics are the best awards for our business activity.

Contact us

ITEL d.o.o.
Kukuljevićeva 5
21000 SPLIT
Phone: +385 21 567 386
Fax: +385 21 567 387
e-mail: info@itel.com.hr